WARRANTY & RETURNS
PLYWERK guarantees our products against manufacturing defects. Please be extremely careful when removing PLYWERK from the packaging and getting the piece into it's location on the wall. Your PLYWERK should be handled with care and preferably from the back and sides only.
WHAT IF THINGS GO WRONG?
If a problem arises please don't throw your PLYWERK away, paint it, or burn it without talking to us first. We would much rather fix or reclaim a piece of PLYWERK than see it turned into a cutting board or fire stater. Please contact us firstname.lastname@example.org by phone at (951) 684-3111 within 10 days** of receiving your print to discuss a return. When returning something be prepared with the following: A full description of what is wrong with the product, how the damage occurred, 2-3 pictures of the damaged piece/box it arrived in.
We have a strong background in printing, print design and photography. We use the best digital prints available in the world, but in the end color reproduction is not an exact science and fluctuations can occur. With this in mind, the quality of the printing is very much dependent on the file you provide. So be sure to read our file preparation guidelines above.