We accept sRGB or Adobe RGB JPG image files only.
For more details see "Why do you accept JPG files over TIFF, PSD, RAW... ?" below.
We have no limit on file-size but we ONLY accept JPG files.
For optimum print quality we recommend that your files are 320dpi. When cropping calculate the image dimensions (in pixels) by multiplying the Plywerk size by 320dpi (dots/pixels per inch). See examples below.

Listed Plywerk Size	image dimensions in pixels
4x4	1,280 x 1,280 (4x320 = 1,280)
8x10	2,560 x 3,200 (8x320 = 2,560 & 10x320 = 3,200)
12x18	3,840 x 5,760 (12x320 = 3,840 & 18 x 320 = 5,760)

All Upload & Order AND Blank Panels are actually made 1/8" to 1/2" less than the stated size to allow some bleed for us/you to trim the image and get that perfectly clean edge. So you will loose a little of the original image.

• The part of the image that is trimmed is called the bleed.
  
• The area in which you should not place any critical text or image is called the trim zone.
  
• If you want to add a colored border to your print then be sure that it is at least the size of our recommended minimum border size.

So just to confirm DO NOT try to add any extra for bleed or trim. If you order an 8x8, upload and 8x8!

Listed Plywerk Size	Bleed *	Trim Zone *	Min. Border Size	Actual Finished Plywerk Size Example
4x4 - 8x12	1/16"	1/4"	1/2"	3 7/8" x 3 7/8" (4x4 minus left, right, top & bottom bleed)
12x12 - 12x18	1/8"	1/2"	3/4"	11 3/4" x 11 3/4" (12x12 minus left, right, top & bottom bleed)
16x16 - 20x20	3/16"	3/4"	1 1/4"	15 5/8" x 15 5/8" (16x16 minus left, right, top & bottom bleed)
20x24 - 30x40	1/4"	1"	1 1/2"	19 1/2" x 23 1/2" (20x24 minus left, right, top & bottom bleed)

* The bleed, trim zone and border size apply to every side (top, bottom, left and right).
If the size-ratio of your image is equal to the Plywerk size you select then your image would not get cropped. However, if you upload a 4x6 image (2:3 size-ratio) and choose an 8x8 Plywerk (1:1 size-ratio) then your image will get cropped.
By uploading images that are pre-cropped to the right dimension. You can crop it yourself using a program like Adobe Photoshop. See our recommended image dimensions below.
Yes we provide a cropping service for $5 per images. Just select the cropping option when you upload and order you image. For more information on cropping and other digital servicesclick here.

1. JPG is an excellent file format for output (print) purposes. As long as you save your image using the lowest compression, no JPG degradation will be visible. The degradation that can occur when saving to JPG is only visible as: 1. cumulative degradation, which occurs when you open a JPG, work on it, save it as a JPG, open that same JPG, work on it, save it, ect. or 2. the loss which occurs when an image is saved using the highest compression.
2. Commercial printers (using digital RGB laser minilabs) don't accept anything but jpeg. Their machines are all calibrated to process sRGB jpeg so if you want to see your images come out like they look on your calibrated home workspace then sRGB jpeg is the best way to go as their will be no image conversion before sending it to the printer or by the printer itself before printing. So not uploading jpeg files can only increase the chance of images getting messed up during conversion to sRGB jpeg.

We Plywerkers have a strong background in printing, print-design and photography. We use the best printers in town and have well established relationships with them. But in the end color reproduction is not an exact science and flucuations can occur. With this in mind the quality of the print is very much dependant on the file you provide us with. So be sure to read our File Preparation guidelines above AND if you truly care about the color then make sure you are working on a color calibrated monitor.
We have 11 paper finishes available in both C-Type and Ink-Jet printing. Details for each one are found in ourTech Specs. If you're having trouble choosing the best paper finish for your Upload & Order Plywerk you can order 5x5 print samples of all of our paper options.Order print samples here. We used to have a laminate option, but my friend Brian ate it.

This isn't true. The real reason we no longer offer the laminate option is that we're super anal. We love our product a lot and we want the very best for it. If we were sending our product to a business conference we'd make sure it stayed in the penthouse suite. So, when our laminate vendors were not supplying us with the quality that we expect, we had to drop the option. Hopefully we can find the standard we're after in the near future and reintroduce it. Although there are no formal standards, the term "archival" usually suggests it will last a lifetime. We use archival Fuji and Kodak prints and we use ph-neutral adhesives to protect the archival prints from the natural acids that occur in all woods.

However, as the adhesives are not tested for longevity by the manufacturers we cannot make any claims towards their longevity. Also, as the Plywerk process is irreversible (ie the print cannot be removed once mounted), it cannot be considered an archival framing solution for original prints.

Note: To give your Plywerk a longer life avoid hanging it in a overly damp environment and/or direct sunlight.
We love you and your Plywerk and want to make sure you are happy. If you are not happy with the quality of your Plywerk pleasecontact usimmediately.

If you're an artist, photographer or student and you show or sell your work, you qualify for an immediate 20% prodeal discount. There is no minimum order and no sign up required. Further discounts available for established partnerships.Click hereto order now.
Once you have ordered from us a couple of times and feel like you will continue to do so contact us and we'll talk more. The established partnership discounts are dependent on the value and frequency of your orders.
You must be a reseller and/or be an artist, photoghrapher or student and show or sell your work. Wholesale orders also require you to follow our minimum order value and order requirements as listed on our Prodeal page.

Take the full retail prices and discount the maple and bamboo price by your prodeal or wholesale discount. Please note that print finishes and adhesives are NOT discounted.

For example:

• 20% prodeal discount on a 8x12 maple retailing at $40 will give you a $40 x 0.2 = $8 discount
• 25% prodeal discount on a 8x12 maple retailing at $40 will give you a $40 x 0.25 = $10 discount
• 30% prodeal discount on a 8x12 maple retailing at $40 will give you a $40 x 0.3 = $12 discount
• 50% wholesale discount on a 8x12 maple retailing at $40 will give you a $40 x 0.5 = $20 discount

Upload & Order Plywerk are all completed and shipped in 7-14 days from the day (before 5PM PST, M-F) you placed your order.
Blank Panel orders are all completed and shipped in 4-8 days from the day (before 5PM PST, M-F) you placed your order.
If you need to receive your Plywerk faster than our normal turnaround times (14 days for Upload & Order, 8 days for Blank Panels) pleasecontact usto see what we can do. There is a rush fee (25% of the order total after any discounts) assigned to all orders that are required to be finished and shipped faster than our normal turnaround time. In the off chance there is a problem in the manufacturing process and your rush order is not delivered on or before the date you requested, your 25% rush fee will be refunded. Rush orders cannot be placed during the holiday season (November 26th - January 1st). We currently have the following shipping options:

Domestic (US)

1. PICKUP - Pick your order up from our NE Portland store and pay $0 shipping.
   
2. PRIORITY - Your order will be shipped with USPS Priority Mail (2-3 business days). Shipping cost calculated by total order weight during paypal checkout.
   
3. EXPRESS - Your order will be shipped with USPS Express Mail (overnight to most of US). Shipping cost calculated by total order weight during paypal checkout.

Canada & Mexico

1. PRIORITY - Your order will be shipped with USPS Priority Mail International (6-10 business days). Shipping cost calculated by total order weight during paypal checkout.

International (Australia, Belgium, Brazil, China, Denmark, Finland, France, Germany, Ireland, Italy, Japan, Jersey, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, South Korea, Switzerland, United Kingdom)

1. PRIORITY - Your order will be shipped with USPS Priority Mail International (6-10 business days). Shipping cost calculated by total order weight during paypal checkout.

We are not responsible for any import duty charges for shipping Plywerk outside the United States. Sorry to be so mean about it.

No sale prices and/or discount codes can be combined. Discounts only apply to Plywerk panels and do not apply to sale items, Plywerk Gift Certificates, Prints, Print Samples and additional services like color correction. If you apply a discount code to a sale item, we will be contacting you to correct the invoice prior to shipping...sorry to be so mean.
We accept Debit, Visa, Mastercard, Discover, American Express and paypal.
No, during checkout you can click the "continue" link at the bottom of the page under the "Don't have a Paypal account?" heading. Here you can choose to pay without the need to have or login to a Paypal account.

If the original is a one of a kind and/or of any significant monetary or personal value we highly recommend using our digital reproduction service. Once the image is Plywerked there is no going back!

However, we will mount originals if you so wish. But we do not take responsibility for your images. In the unlikely event that we damage the original you will recieve a full credit on your order but WILL NOT be compensated for the the loss of your original.
Yes but be sure to follow our File Preperation guidelines above. Be especially aware of the recommended image dimensions. Or have us do it for you. See our Digital Reproduction service for more details.

Yes BUT we recommend you use a lint free cloth like the ones used to clean computer monitors.

Note: Do not try and wipe moisture off of a Plywerk as it can damage the print. Instead leave it to dry naturally. Dust can be wiped off with care.
If hung in a well ventilated bathroom both the adhesives we use will stand up to heat and moisture very well. We have had one hanging in our own bathroom as a test piece for over two years and it has shown absolutely no sign of damage from the heat or moisture.

Note: Do not try and wipe moisture off of a Plywerk as it can damage the print. Instead leave it to dry naturally.
Avoid hanging it in a overly damp environment and/or direct sunlight.

We use our professional digital imaging experience to correct and enhance the color and contrast of your image. Once printed color-corrected images will really pop as opposed to looking flat.
We charge a flat rate of $10 per image for our color-correction service. You can select this option when you upload and order you image.
We can crop you image per your instructions and email you a digital proof for inspection prior to creating your Plywerk. We charge a flat rate of $5 per image for our cropping service. You can select this option when you upload and order you image.
Want to remove something, want to fix that tear in the photo, want to get rid of that car... your imagination is the only limitation. We offer our photoshop Magic service at a rate of $60ph (billed in 1/2hr increments). Please contact us for an estimate.
Have an original that's dear to you but would like it Plywerked? No problem we can create a digital reproduction of your original image.Pushdot studio(our ink-jet printing partner) also provides digital reproduction services. In their studio, they can create high resolution copy scans of virtually any size artwork as well as any type of metallic, transparent, and 3-dimensional work. Please contact them directly and tell them that you are a Plywerk client. They are very nice, knowledgeable and will treat you like gold.

Ann Suckow - mad writing skillz - moxiee.squarespace.com
Howell Golson - illustrator extraordinaire - www.howellgolson.com
James Mayer - coder & musician - www.thesubcons.com
JD Hooge - sick designer - www.gridplane.com
John Hutchison - developer deluxe
Johnny Zeigler - conscientious conductor & musical master - www.communitydisco.com
Kim Nguyen - photographer & muse - www.photosbykim.com
Kjell van Zoen - grateful observer
Paul Dahlman - brand buddy - http://issuu.com/mookey/docs/paul_s_book...
Pieter van Zoen - brotherly love